Integration services

IDI can help you with anything from the design of a new solution to the implementation phase of your next project. We'll provide you with the right consultants to do the work, offer the knowledge transfer that can enable your staff to manage and maintain it, and get them back on track quickly.


We can augment your staff with consultants that have the expertise to overcome problems, provide the project management guidance needed or lend an extra hand to complete a job.


IDI is trusted by manufacturers worldwide to provide rapid mission critical support to their customers, and we've been instrumental in enabling these companies to advance their technology in order to meet changing needs of their organizations. IDI is a Premier Business Partner of International Business Machines Corporation (IBM) and is an Alliance/Development Partner of BEA Systems, Inc., TIBCO, Compaq/HP, Microsoft, etc.

Services & Capabilities

Our capabilities include but are not limited to the following:

  • Application and Product Development

    When an application development project is scheduled, careful analysis of the business needs and a thorough investigation of the user requirements must be considered before any code can be written. Business rules must be identified. The developer needs to work with the people that will be using the application and those who will authorize the work in order to determine precisely what these business needs will be. Subsequently, a design specification can be written, the code development on the desired platform can occur and project milestones can be added to complete the plan.


    Let’s face it, this scenario refers to an idea situation but, no one has as much time as they used to have because everyone has twice as many responsibilities as ever before.


    This increased workload and less help means more work for your team and extra work often equates to missed deadlines.


    IDI's application developers are available to help shorten the development process or serve as new replacements to fulfill your additional staff augmentation needs. If your application development project is partially done and the timeline is in jeopardy, IDI can provide project management assistance to get your project back on track. It is always good practice to test your methods prior to deployment. IDI has existing test tools that might be useful or it can customize them to address your specific concern. In either case, your project can be completed on schedule to your satisfaction with a little help from IDI.

  • Architecture and Design

    Some business managers design from the bottom up and others from the top down. Whatever your method of architecture might be, you may experience moments when the opinion of a mentor would be welcomed; otherwise, you might waste hours belaboring details. They say that hind-sight is 20/20, but let's face it, a short discussion with someone who has accomplished tasks similar to your undertaking can save hours of needless toil. IDI's Architects can help you make your project a success. So when it really counts, give IDI a call to implement your projects using the industry best practices of IBM, Red Hat, BEA, Microsoft and TIBCO.


    IDI's designers are visionaries. They have designed some of the most innovative solutions for the industry. Their engineering backgrounds are diverse and have helped to serve customers well, meeting every challenge head-on as they develop more cleaver and unique solutions that exceed the expectations of the requestor and satisfy customer demands.

  • Beyond Product Support

    The leading software manufacturers offer great products that can meet your every need. Sometimes these products are a little more complex than you might have imagined. Have you ever purchased a product and postponed using it because you were unsure of how to install and configure it properly? Everyone has experienced at least one occasion when the documentation described a certain installation procedure, but what you read and what you experienced were two different things. It might have been something as trivial as a version difference that triggered the occurrence. However, when the installation procedure fails, the solution may require you to uninstall everything and start all over again. At those times, you feel like there has to be a better way.


    The good news is IDI offers, "Beyond Product Support." This special offering has been designed to help Companies get off to the right start! IDI's Beyond Product Support can provide a software engineer or systems administrator who can install the new software for you; he can give you a quick training session and eliminate a great deal of frustration.


    Beyond Product Support consists of a quick situation assessment audit to determine what versions of each operating system and application programs are in use, a fact finding session to identify what interoperability is required between processes, and a brief planning session to establish what the criteria needs to be for exchanging messages throughout your entire infrastructure. As soon as this short process is completed, a detailed report will be generated and submitted to you for your review. You can refer to this report in the future should any need arise.


    If training is needed, IDI can offer a number of customized training courses to enlighten your organization about the product's best features and how you can leverage these capabilities to gain the best use of the product. Additionally, IDI's courses will help your staff to handle routine maintenance and perform analytical troubleshooting.


    Finally, you can select the support option that best meets your needs. Whether your group requires assistance for a single day or needs 7 x 24 support, you can choose the support option that makes the most sense and matches your budget. IDI's software engineers will be made available to answer any product related questions that you might have.


    As your group becomes more familiar with the product, they might require advanced assistance. Their knowledge may lead them to develop more complex applications that utilize messaging. IDI's Beyond Product Support has been designed to help your staff resolve their most perplexing issues. Ask IDI about its Beyond Product Support offerings. Perhaps a 40-hour block of time will provide exactly the assistance you need!

  • Migration Services

    New technology evolves daily. We all have an opportunity to incorporate this technology with our existing methods to advance our current capabilities. Some of us welcome these changes and others dread them. It all depends on the resources available and our point of view.


    If your organization has been contemplating a migration from one messaging technology to another or one platform to another, IDI has the experienced staff and useful tools that can make your transition a smooth one.


    Many organizations are looking to migrate off traditional platforms, searching for a less expense alternative such as Linux. IDI’s engineering staff has in-depth experience designing, implementing and testing Linux replacement solutions for our customers. Ask your IDI representative about a Linux alternative for your infrastructure.


    IDI offers special discount prices based on volume sales and combination services. If you combine migration services with another IDI support service such as PASS or training, you may be able to meet all your goals affordably. IDI also offers its interfaces, adapters and bridges that can provide the connectivity between disparate environments. Many of these products can preserve your application code. The bottom line is the Return On Investment (ROI). Think about how much your company has spent developing its applications. With an IDI solution, you usually will save more than you spend because IDI offers one of the few solutions that can eliminate the need for rewriting your existing application code. Ask IDI about service alternatives that can meet your migration needs.


  • Performance Assessment Support Services

    We all take time to have our vehicles routinely serviced. This makes them run more smoothly, operate more efficiently and helps us to conserve on valuable resources. The same preventative maintenance is required for computer infrastructures. Computer professionals have to install new programs, uninstall prior versions, install patches and add, modify or delete application files daily. Eventually, little anomalies may start occurring. Sometimes we address these issues but too often these glitches are overlooked because no one had the time to research and resolve these problems. We usually do not consider the repercussions they might have. These small delays can manifest themselves over time, impeding the ability to achieve required throughput rates and inevitably attributing to unexpected downtime, which can be costly.


    We know performance is linked directly to efficiency and profitability. In fact, the more efficient an operation runs, the more work can be performed and the more profitable a company can be. So what is the solution?


    Whether you are engaged in the production of products, tasked with project management or responsible for performing daily operations, a quick PASS should be a routine necessity. IDI's Performance Assessment Support Services can provide a cost-effective means to achieve optimum performance rates and improve your overall Enterprise Application Integration. What's the benefit? More, better, faster! Of course, there is the added value, which comes from your peace of mind. You gain the satisfaction of knowing that you have managed your systems correctly and your operations are running as smoothly and efficiently as possible.


    PASS is an inexpensive preventative measure that can identify new ways to enhance your infrastructure. It compiles important observations that you need to know in a detailed report and makes valuable recommendations for tuning and/or improving your multi-platform distributed environment. Depending on your budget, you can either make these adjustments yourself or for a small cost, the IDI team can make these improvements for you. The Return On Investment (ROI) usually covers the cost of these services and your organization will benefit from a more efficient, smoother running operation in record time.

  • Portals and Integration

    Portals can provide a more direct means for customers to find out about your company and this technology can make it easy for new customers to do business with you. Specifically, Portals offer the potential for increasing your sales through better e-commerce means, and they can simplify the way your staff accesses valuable data. They provide a single, consistent and reliable way to access key information faster.


    IDI has been a systems integrator since 1983, offering innovative solutions that enable companies to automate manual processes and overcome most platform, operating system and middleware integration issues. When you are ready to enhance your integration abilities or wish to enhance your image with the consistency and ease of use of a portal, IDI can help you achieve your objectives.

  • Proof-of-Concept Services

    Great ideas need to be implemented in order for them to have a positive affect on your company. To often good ideas are put on a shelf due to budgetary restrictions, or the inability for someone to see your vision. Your time is very valuable to you and those who depend on your good judgment. If you have an idea that has merit, it may help to keep your organization ahead of the competition.


    Let IDI help you align your budget with your desires and make your ideas become a reality. IDI’s experience Software Engineers have the expertise to prove the validity of your concept and work out any of the unknowns to make it happen.


    IDI offers a special Proof of Concept (POC) Service, which is comprised of a feasibility study to identify the key benefits that can be achieved from implementing your solution, including a thorough report.


    IDI can provide a working model that could help others envision the value of implementing your idea. The team will advise you of any weak areas where alternative technologies may be used to achieve better results and will point out unnecessary steps that could be eliminated to conserve your valuable resources. If necessary, IDI may offer to design a test plan, which will help insure a more successful deployment. The results from these activities might just save your company time and money. After all, an IDI POC can give you the satisfaction of planning and executing your best ideas while simultaneously identifying what the Return On Investment (ROI) could be.

  • Staff Augmentation

    Great ideas need to be implemented in order for them to have a positive affect on your company. To often good ideas are put on a shelf due to budgetary restrictions, or the inability for someone to see your vision. Your time is very valuable to you and those who depend on your good judgment. If you have an idea that has merit, it may help to keep your organization ahead of the competition.


    Let IDI help you align your budget with your desires and make your ideas become a reality. IDI’s experience Software Engineers have the expertise to prove the validity of your concept and work out any of the unknowns to make it happen.


    IDI offers a special Proof of Concept (POC) Service, which is comprised of a feasibility study to identify the key benefits that can be achieved from implementing your solution, including a thorough report.


    IDI can provide a working model that could help others envision the value of implementing your idea. The team will advise you of any weak areas where alternative technologies may be used to achieve better results and will point out unnecessary steps that could be eliminated to conserve your valuable resources. If necessary, IDI may offer to design a test plan, which will help insure a more successful deployment. The results from these activities might just save your company time and money. After all, an IDI POC can give you the satisfaction of planning and executing your best ideas while simultaneously identifying what the Return On Investment (ROI) could be.

  • Systems Integration

    A single platform architecture is somewhat simple to implement and maintain; however, the complexity multiplies as more components are added and multi-platform requirements are introduced.


    Many older infrastructures may include OpenVMS or other less popular platforms and operating systems. Newer ones may include Sun Solaris, some other variation of UNIX or perhaps Linux. Changing, downsizing or expanding your operations each day, may create attrition issues that are hard to resolve. How successful has your company been at retaining the staff to maintain all of these platforms?


    IDI's engineering staff has twenty years of experience with original equipment and many of the newest systems that are hot off the production lines. Consequently, the IDI team has experience on a wide variety of platforms and can help make your next integration project a success. If your staff no longer has the expertise to support and maintain your infrastructure, contact IDI's Systems Integrators. IDI might just have exactly the resources that you require.

  • Web Related Services

    When you make the decision to expand your e-commerce capabilities with the hope of extending your market reach, you will be faced with many choices. You may think about adding a fancy J2EE front-end to enable your remote customers to find out about the products and services you offer. You may want these programs to interface with your existing applications. A proper integration implementation will enable the new components to exchange messages with your existing applications within your infrastructure.


    Having trouble deciding whether to use WebSphere, WebLogic or some other technology? Each product offers some capabilities and may lack others. It is always good to get an independent view about what is best. IDI has the expertise to help you through the decision process. Its experienced software engineers and consultants can help you accomplish your web-based objectives.

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